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 | El Manager Al Minuto Product# 458504228 Selling for $10.95 "Durante mas de diez anos, miles de managers de alto nivel y companias de la lista de Fortune 500 en todo el pais, han seguido la metodologia de este libro logrando asi aumentar la productividad, la satisfacciin laboral y la prosperidad personal. Estos resultados concretos se lograron mediante el aprendizaje de metodos directivos que se traducen en ganancias para la organizaciin y sus empleados, razin por la cual se considera que son la respuesta a la Teoria Z del Japin. 'El Manager al Minuto es una historia concisa y facil de leer que demuestra tres metodos directivos muy practicos. El desenlace de la historia revela estudios llevados a cabo en el campo de la medicina y de las ciencias del comportamiento humano. Explican claramente por que estos metodos, aparentemente sencillos, funcionan de forma tan eficaz para tantas personas. Al terminar de leer libro usted sabra cimo aplicarlos a su propia situaciin. Es por eso que El Manager al Minuto se ha convertido en uno de los libros sobre metodos directivos de mas venta en Estados Unidos y ha causado sensaciin a" |
 | Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! Product# 458506143 Selling for $14.95 "In this concise, motivational book, Jeff and Valerie Gee share their straightforward, proven techniques and guidelines for coping with angry customers, minimizing stress, and making customer service providers feel great about doing their jobs. 20 illustrations." |
 | The Ecomomics of Trust: Liberating Profits and Restoring Corporate Vitality Product# 458506359 Selling for $22.95 "What are the root causes of bureaucratic creep? Why do costs grow faster than revenues? Why does it take so long to introduce and lock in even a simple change? Why don't people in product design, marketing, sales, and manufacturing talk - much less listen - to each other? Why does the budget process exhaust managers, strangle innovation, and sub-optimize productivity and profits? In short, what on earth has gone wrong with the way American companies are being run today? The answer, says famed corporate turnaround specialist John O. Whitney, is institutionalized mistrust - the internal blight that's strangling virtually every aspect of corporate vitality and profitability. In his words, 'Mistrust doubles the cost of doing business. An enterprise that is at war with itself will not have the strength or focus to survive and thrive in today's competitive environment'. Now, in this groundbreaking book that is nothing less than a wake-up call for senior managers everywhere, Whitney explores how and why corporate mistrust evolves ... the large and small ways in which it poisons the corporate culture ... how it might be eliminated ... and the prognosis for the American economy if it is not! Among the subjects analyzed in detail are such root causes of mistrust as information that is biased, useless, or wrong; incompetence or the presumption of incompetence - whether in bosses, peers, or subordinates; the misalignment of measurements and rewards - an all-too-common state of affairs that pits people against one another and against the organization; an imperfect understanding of systems; and finally, a lack of integrity - whether it's caused by an individual violator or internal conditions thatneed to be changed. Drawing on first-hand experience with a wide range of American companies, Whitney offers concrete proposals on how to dismantle mistrust-breeding hierarchies and revamp the ways of recognizing, measuring, and rewarding performance. He also suggests radical changes for rooting out waste and complexity, while unleashing trust in everything from hiring to budgeting to streamlining the chain of command. The result is a book that is sure to be studied in the boardrooms of all forward-looking organizations in America today - a landmark blueprint for corporate teamwork, mobilization, and renewal." |
 | Managing Behavior in Organizations Product# 459045776 Selling for $83.2 "In just 14 chapters, Jerald Greenberg offers up-to-date coverage of the major organizational behavior topics! This new edition of Managing Behavior in Organizations helps students understand organizational behavior, its current theories and their value to modern organizational practice. Look for these features in the new edition: 'Making the Case for...' are brief opening cases in each chapter that illustrate the importance of the particular topic in an organization. Two new chapters including Chapter 3-'Personality, Feelings, and Stress' and Chapter 6-'Interpersonal Behavior in the Workplace' 'Winning Practices' is a box included in each chapter that describes how organizational behavior principles were applied in a way that helped an organization improve. End of chapter elements including self-assessment exercises, group exercises, and ' You Be the Consultant ' mini cases." |
 | Transform Your Business into E Product# 459051805 Selling for $62.95 "An exploration and analysis of grafting e-business strategies onto successful brick-and-mortar businesses. Shows how to achieve political and cultural goals, direct and manage outsourcing, avoid failure in e-business implementation, and overcome resistance to e-business. Softcover." |
 | Informix Sql Reference Library Product# 459052240 Selling for $115 THE CONTENTS OF THIS PACKAGE INCLUDES: 0130161667 > INFORMIX GD SQL:REF& SYN 0130161675 > INFORMIX GD DESIGNG DATA 0130161659 > INFORMIX GD SQL:TUTORIAL 0130171921 > SLIP CASE INFORMIX SQL |
 | Effective Small Business Management: A Entrepreneurial Approach Product# 459632009 Selling for $130 "Exceptionally practical, this best-selling manual teaches budding entrepreneurs the “hands-on” tools and techniques for launching and managing a small business the right way — and to imbue it with the staying power necessary to succeed and grow in the hotly competitive environment of the 21st century. The volume details the challenges and rewards of entrepreneurship, building the business plan, marketing strategies, finding financing, location and layout, techniques for enhancing profitability, managing people and the legal aspects of entrepreneurship. For small business owners and potential business owners." |
 | Designing, Managing, and Improving Operations Product# 460447456 Selling for $170 "A collection of action and implementation-oriented cases focused on improving the operations of a business unit. Focuses on the individual operating unit in both manufacturing and services Addresses the design, management and improvement of the fundamental building blocks of operations -- operations processes. Looks at the systems used to coordinate processes, focusing on the use and management of information technology as part of such systems." |
 | Cost Control in the Hospitality Industry Product# 460450490 Selling for $89.4 "This book is ideal for professionals in the hospitality fields who may be looking for answers to cost containment beyond traditional discussions of cost control. The book offers a realistic view of the activities of cost containment factors, which may have been overlooked by other authors. The authors have re-assessed the methods of cost control to address and compensate for the significant waste and theft in the areas of purchasing, receiving, storage, production, and service. For restaurant/hotel managers, food and beverage managers, casino personnel who want to keep up with current thinking." |
| Designing, Managing, and Improving Operations Product# 460450572 Selling for $170 "A collection of action and implementation-oriented cases focused on improving the operations of a business unit. Focuses on the individual operating unit in both manufacturing and services Addresses the design, management and improvement of the fundamental building blocks of operations -- operations processes. Looks at the systems used to coordinate processes, focusing on the use and management of information technology as part of such systems." |
 | Managing Today! Product# 460543848 Selling for $172 "This unique, re-engineered book defines and describes the new 'paradigm' brought on by recent dramatic changes in the field of management. Managing Today! redefines the traditional 'functional' approach employed by previous management books to more accurately reflect recent, fundamental changes in the economy and workplace—changes that have significantly reshaped today's managers' jobs. Robbins' balanced approach presents an effective integration of theory and application displayed within a clear, visual design specifically tailored for today's readers. Coverage includes changing issues in today's workplace (risk, privatization, multiple skills, and continual retraining); culture shock; time-management skills; cycle-time reduction and technology transfer; virtual teams; human behavior; leadership; trust building; change management; and more. For human resources professionals, business managers/team leaders, and anyone interested in Organizational Behavior and Business Management." |
 | Good Business: Leadership, Flow, and the Making of Meaning Product# 460544588 Selling for $15 "The author of the best-selling Flow profiles the characteristics of a visionary leader, contending that business and work has replaced religion and politics, and demonstrating how business leaders and employees can find happiness while contributing to society. Reprint. 40,000 first printing." |
 | Data Management: Databases and Beyond Product# 460545092 Selling for $96.95 "Twice recognized as one of the top ten most productive MIS researchers, Watson provides a balanced treatment of the technical and business sides of managing data. Management of data has never been more critical for organizations of any size. This book discusses the technical aspects of database design and implementation as well as the why and how of the management of databases, and the managerial issues and business philosophy behind databases." |
 | Activity-Based Management: A Comprehensive Implementation Guide Product# 460547836 Selling for $69.95 "'Downsizing' staff in order to cut costs is an effort that is ultimately doomed to fail unless the non-value-added work that created the need for staff is eliminated, too. That's the premise at the heart of activity-based management (ABM). While there are plenty of books out there that discuss ABM approaches in the abstract, here's the first book that actually shows you how to transform your organization from a traditional hierarchical structure to one that is activity-based - thereby enabling your business to operate more productively, more profitably, and more in concert with the tenets of reengineering, TQM, and end-to-end process improvement. Based on methods that have proven highly successful at companies such as AT&T, this hands-on resource provides the detailed guidance you won't find elsewhere on the planning, organizational, and implementation phases of a total ABM program. You'll also benefit from the book's description of the critical factors that form the 'chain of success' in an ABM program, its incisive comparison of traditional costing methods versus those of ABM, and more." |
 | Managerial Leadership Product# 460548139 Selling for $29.95 "Effective management in today's competitive business environment requires solid leadership skillsskills for which companies often don't provide adequate training. Managerial Leadership fills that void, providing a four-tiered approach that helps professionals from all walks of life develop both strong management and leadership skills. Top leadership models and frameworks, tools for assessing leadership strengths, techniques for handling change and growth, and more make Managerial Leadership a veritable learning laboratory." |
 | Student Study Guide to accompany Contemporary Management Product# 460548651 Selling for $46.86 "Prepared by Tom Quirk of Webster University, the study guide has been completely revised and updated with the goal of helping students master course content. Each chapter now includes learning objectives; chapter outline; and matching, true-false, multiple choice, and essay questions, with answer keys including page references to the text." |
 | Modern Information Systems for Managers Product# 460549060 Selling for $89.95 "This book presents a thorough, easy-to-understand overview of computer hardware, software, networks, and information systems. The material included is based on the needs of business managers who are using, learning about, evaluating, and purchasing these systems. Professionals and students who need a 'big picture' of information systems used in business settings will find this book of great use." |
| Managing Today! Product# 460549407 Selling for $172 "This unique, re-engineered book defines and describes the new 'paradigm' brought on by recent dramatic changes in the field of management. Managing Today! redefines the traditional 'functional' approach employed by previous management books to more accurately reflect recent, fundamental changes in the economy and workplace—changes that have significantly reshaped today's managers' jobs. Robbins' balanced approach presents an effective integration of theory and application displayed within a clear, visual design specifically tailored for today's readers. Coverage includes changing issues in today's workplace (risk, privatization, multiple skills, and continual retraining); culture shock; time-management skills; cycle-time reduction and technology transfer; virtual teams; human behavior; leadership; trust building; change management; and more. For human resources professionals, business managers/team leaders, and anyone interested in Organizational Behavior and Business Management." |
 | Essentials of Human Resource Management Product# 460550350 Selling for $60 "Ideal for all practicing managers who want to update the HR skills with a relatively brief and intensive review of the subject, this highly readable, easy to understand guide provides a concise and succinct overview of today's essential personnel/HR management concepts and techniques." |
 | Coping with Toxic Managers, Subordinates ... and Other Difficult People: Using Emotional Intelligence to Survive and Prosper Product# 460550722 Selling for $24.99 "Some people are toxic: narcissistic, aggressive, inflexible, unethical, ready to scapegoat, capable of transforming any workplace into an unending nightmare. How do you cope with such individuals, while protecting both your career AND your sanity? Simplistic, cookie-cutter solutions don't work. In 'Coping with Toxic Managers, world-renowned psychiatrist and organizational consultant Roy Lubit shows you techniques that will. Drawing on his extensive experience as both a mental health professional and an organizational consultant for PriceWaterhouseCoopers, Lubit offers concrete, proven advice for subordinates, colleagues and superiors alike. You learn what's really driving your toxic manager or subordinate... how to cope with the emotional stress of dealing with them... and how to create a strategy that reflects their individual personality, while drawing on today's powerful new insights into emotional intelligence. The technicques Lubit teaches apply to personal relationships with toxic individuals as well." |
 | Management Skills for Everyday Life: The Practical Coach Product# 460550738 Selling for $113.33 "Written in a very straight-forward and practical, yet research-based, style that users, regardless of their age/gender/nationality/race/etc. find engaging because it focuses on their personal need to enhance their effectiveness, career potential (e.g., salaries, promotions, job choice and flexibility), and general well-being (the book takes work/life issues seriously). The book begins by summarizing the research that focuses on what characteristics predict managerial and professional success and which characteristics predict failure. The subsequent chapters then present each of the characteristics that predict success in more detail, as well as tools and techniques for enhancing readers' personal and professional success. For beginning to mid-level executives." |
 | Manager's Portfolio of Model Performance Evaluations: Ready-To-Use Performance Appraisals Covering All Employee Functions Product# 460551287 Selling for $48 "The salary review process is, for most managers, the single most unpopular part of their professional life. Reviews are time-consuming, fraught with potential legal perils, and all too often, the source of unpleasant face-to-face conflicts. To handle evaluation and performance review questions quickly, efficiently, and properly, this book offers over 300 model evaluations for employees, as well as strategies for conducting successful face-to-face meetings with employees at all levels and performance categories. Easy-to-use reference format allows readers to go right to the model that reflects the evaluation to be completed, select the appropriate performance category, and adapt text and rating material to their own situation. This book can help to improve departmental performance at all levels, develop constructive, supportive relationships, and get results from problem employees whose legitimate workplace needs must be addressed." |
| Good Business: Leadership, Flow, and the Making of Meaning Product# 460551829 Selling for $15 "The author of the best-selling Flow profiles the characteristics of a visionary leader, contending that business and work has replaced religion and politics, and demonstrating how business leaders and employees can find happiness while contributing to society. Reprint. 40,000 first printing." |
| Data Management: Databases and Beyond Product# 460553524 Selling for $96.95 "Twice recognized as one of the top ten most productive MIS researchers, Watson provides a balanced treatment of the technical and business sides of managing data. Management of data has never been more critical for organizations of any size. This book discusses the technical aspects of database design and implementation as well as the why and how of the management of databases, and the managerial issues and business philosophy behind databases." |
 | The Complete Idiot's Guide to Managing People Product# 460678521 Selling for $18.95 "You're no idiot, of course. You get tasks done quickly and efficiently at the office, and you always watch the bottom line. But when it comes to getting your staff to cooperate and meet company expectations, you feel like you're Moses trying to part the Red Sea--without God's help. Don't let yourself get drowned! The Complete Idiot's Guide to Managing People, Second Edition provides you with all you need to know to ensure that your tean functions like a well-oiled machine and meets company objectives. In this thoroughly revised and updated Complete Idiot's Guide, you get:" |
 | Operations Management: Providing Value in Goods and Services Product# 460678560 Selling for $159.95 "Operations Management, Third Edition, is a student-friendly text that consistently covers the most important key concepts and recent trends in production and operations management. This new third edition covers such universal and vital issues as facility, layout, quality control, supply chain management, and scheduling control -- providing an excellent tool in preparing students to move from classroom concepts to workplace implementation." |
 | The Innovator's Dilemma Product# 460678842 Selling for $16 "Demonstrates a shattering paradox: The best of conventional good business practices can ultimately weaken a great firm and there is a certain type of technological innovation the author labels disruptive technology, which mainstream customers initially reject. Softcover." |
 | The Headcount Solution Product# 460678955 Selling for $29.95 "Most organizations find themselves faced with the difficult task of downsizing at some point in their life cycle. 'The Headcount Solution is the only book that offers managers both alternatives to downsizing and the practical steps necessary to carry out layoffs with fairness and compassion. Including best practices from major public and private corporations, this practical guide offers effective cost-cutting measures and explains how to rebuild employee morale and motivation after a downsizing. This groundbreaking book introduces you to a new kind of management thinking that will allow your company to reduce costs but also sustain a competitive advantage, now and in the future." |
 | Databases: Design, Development and Deployment with Student CD (Pkg) Product# 460679040 Selling for $73.26 Introduces the student to the principles of database design using Microsoft's Access. |
 | Effective Behavior in Organizations (REP) with PowerWeb Product# 460679134 Selling for $157.08 "Effective Behavior in Organizations is a combination of text and cases with experiential exercises in the Instructor's Manual. This book seeks to provide a bridge between theory and practice by emphasizing learning at both cognitive and experiential levels. It is also unique because it covers group behavior before individual behavior. This sequencing was chosen to parallel the experience of the student within the classroom. The authors have found that early in the course students worry about finding their place within a group. Once secure in their group, students are ready to look at themselves and to explore together aspects of their personal systems." |
 | Medical Office Procedures: With Computer Simulation Text-Workbook with CD-ROM Product# 460679173 Selling for $83.1 "Medical Office Procedures 5e by Becklin is a text-workbook that introduces and describes the tasks of a medical assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing patients' charts and bills. Practice management and finances are also addressed. Multi-day simulations provide real-world experience with physician dictation." |
 | Essentials: Personal Computing Product# 460679263 Selling for $46.67 "Designed to maximize your learning experience in personal computing. Presents a list of projects that can be accomplished using clear, detailed instructions for the beginning PC user. Spiral. CD-ROM included." |
 | Data Structures With Stl Product# 460679281 Selling for $56 "A guide to learning data structure and the C++ Standard Template Library at the same time, teaching the advanced C++ features readers need to know, including how to supercharge C++ code performance and personal productivity. Offers easy techniques based on real code examples that make understanding STL simple." |
 | Human Relations: Interpersonal, Job-Oriented Skills Product# 460679361 Selling for $76.67 "Good work habits, time management, computer skills, and ethics are just a few of the competencies employees will find essential in a variety of future jobs. Designed to help readers enhance their interpersonal skills in the workplace, this guide is a blend of current and traditional interpersonal topics with a strong emphasis on skill development and self-assessment. Offers a more personal and job-oriented (and less managerial) approach than other books on the subject. Introduces basic concepts to enhance understanding of key topics; then, skill-building suggestions, exercises, and cases are presented that are crafted to improve the interpersonal skills related to each topic. Provides Web Corners in each chapter that point readers to Internet resources for that chapter. Updates information throughout as appropriate, including new cases and case problems; new chapter-opening vignettes; and several new self-quizzes. Features new topics throughout: includes value stereotypes for Baby Boomers, Generation X, and Generation Y; how to prepare for stressful conversatio" |
 | Strategic Management and Business Policy Product# 460679387 Selling for $120 Text presents and explains concepts and theories that are useful in understanding the strategic management process; critically analyzing studies in the field of strategy. Helps readers develop an understanding of the wide range of theories and research available in the area of strategy. |
 | Distributed Operating Systems: Concepts and Practice Product# 460679405 Selling for $106.67 "Doreen Galli uses her considerable academic and professional experience to bring together the worlds of theory and practice providing leading edge solutions to tomorrow's challenges. Distributed Operating Systems: Concepts and Practice offers a good balance of real world examples and the underlying theory of distributed computing. The flexible design makes it usable for students, practitioners and corporate training. This book describes in detail each major aspect of distributed operating systems from a conceptual and practical viewpoint. The operating systems of Amoeba, Clouds, and Chorus™ (the base technology for JavaOS™) are utilized as examples throughout the text; while the technologies of Windows 2000™, CORBA™, DCOM™, NFS, LDAP, X.500, Kerberos, RSA™, DES, SSH, and NTP demonstrate real life solutions. A simple client/server application is included in the appendix to demonstrate key distributed computing programming concepts. This book proves invaluable as a course text or as a reference book for those who wish to update and enhance their knowledge base. A Companion Website provides supplemental information. A broad range of distributed computing issues and concepts: Kernels, IPC, memory management, object-based operating systems, distributed file systems (with NFS and X.500), transaction management, process management, distributed synchronization, and distributed security A major case study of Windows 2000 to demonstrate a real life commercial solution Detail Boxes contain in-depth examples such as complex algorithms Project-oriented exercises providing hands-on-experience Relevant sources including 'core' Web and ftp sites, as well as research papers Easy reference with complete list of acronyms and glossary to aid readability" |
 | Business Today Product# 460679410 Selling for $106.67 "This book presents a wealth of information about business. Readers will appreciate the bookÕs up-to-date, real-life examples, in-depth coverage, and lively writing style. Hundreds of small and large companies are spotlighted as are the issues their managers and employees struggle with every day. Each example has been selected from real business situations and offers the opportunity to learn from other peopleÕs successes and failures. The book also focuses on important current issues such as Cultural Diversity; Ethics; Global Business; the High-Tech Revolution; and Gaining a Competitive Edge. Unique features allow readers to build business skills including personal interviews, panel discussions, oral and written reports, and letter writing. It also includes a feature that exposes readers to the role of geography in daily business decisions. The ninth edition of Business Today has been revised to spotlight major business challenges within five well-integrated themes: Thinking Globally and Committing to a Culturally Diverse and Changing Workforce; Keeping Pace with Technology and the Internet while Embracing Innovation; Behaving in an Ethically and Socially Responsible Manner; Supporting Quality Initiatives and Achieving Customer Satisfaction; and Starting and Managing a Small Business in TodayÕs Competitive Environment. An essential resource for every business owner and professional." |
 | Human Challenge, The: Managing Yourself and Others in Organizations Product# 460679426 Selling for $100.2 "Offers a hands-on approach to understanding the key points of human relations, and how to manage yourself and others-paying attention to emotional intelligence. For anyone in the 21st century workplace-and especially those who want to be successful there." |
 | Coping with College: A Guide for Academic Success Product# 460679444 Selling for $24 "Brief enough to fit a busy schedule, this valuable guide offers a wealth of practical suggestions for achieving personal and academic success in college. The book begins by teaching you how to avoid common problems and pitfalls you may experience during your transition to college; then it helps you develop study strategies for your personal learning style. This book covers the skills you need on the journey of college success. It will help you: Overcome procrastination Minimize disruptions while you study Meet deadlines more easily Understand your learning style Develop your vocabulary Overcome test anxiety and stress Improve your memory Become your own advocate Develop better relationships with your professors—even in large classes Visit our Student Success SuperSite at www.prenhall.com/success Features include: Majors Exploration Career Advice Web Links Tips from Successful Students Student Bulletin Boards Faculty Resources" |
 | And Dignity for All: Unlocking Greatness with Values-Based Leadership Product# 460679509 Selling for $24.95 "Leading with integrity: why the right way to lead is also the most effective way! - Foreword by Ken Blanchard: 'This might very well be the best management book you'll ever read; ' endorsement by Dennis Hastert, Speaker of the US House! - Will be featured on cover of PW on 12/16, and Inside Front Cover of Ingram's December Advance! - Despain has spoken over 400 times, in the last year; we will have media days in NYC, Chicago, and possibly other cities! And Dignity for All is about becoming a leader with integrity: one who leads by example and builds an organization around a vision and values that others are proud to share. As Ken Blanchard observes in his extraordinarily enthusiastic foreword, this is two books in one. First, it is the story of Jim Despain's remarkable personal journey from floor sweeper at Caterpillar to corporate vice president, and from self-serving, 'command-and-control' boss to inspirational leader. Second, it teaches you how to translate simple values like respect, empowerment, civility, and open dialogue into a corporate cult" |
 | DB2 Universal Database for OS/390 v7.1 Application Certification Guide Product# 460679510 Selling for $54.99 "-- Covers the IBM DB2 V7.1 Application Certification Exam 514. -- Includes CD-ROM with complete sample exam. -- For every DB2 administrator, developer, and certification candidate working in OS/390 environments. Direct from IBM, this comprehensive day-to-" |
 | Oracle SQL Product# 460679511 Selling for $82.4 "Focusing on standard ANSI SQL with a learn-by-doing approach, this book organizes SQL subtopics into short chapters. Readers first learn the features of a SQL command, then its usage, based on management questions that typically arise in the management decision-making process. Provides additional examples of the supplemental commands provided in the Oracle implementation of SQL. Ensures that all of the SQL concepts and commands covered (except in SQL *Plus and PL/SQL) are equally applicable to database management system software that follows the ANSI SQL standard--including DB2, SQL Server, and SYBASE. Integrates numerous exercises and examples throughout. Offers detailed coverage of SQL, including SQL *Plus and Oracle Database Administration. Covers Data Definition Language with SQL. A valuable reference for SQL programmers, systems analysts, database programmers, and database administrators." |
 | Fundamentals of Management Product# 460679515 Selling for $106.67 "This streamlined volume covers the principle concepts of management to provide readers with a solid foundation for understanding key issues. Organized around the four traditional functions of management--'planning, organizing, leading, and controlling,' it reflects current trends in management and organizations, and presents the latest research studies in the field. The authors address managing in today's world, foundations of planning and decision making, basic organization designs, staffing and human resource management, foundations of individual and group behavior, leadership and trust and foundations of control and value chain management. For managers of all kinds." |
 | Computers Are Your Future 2006 (complete) Product# 460679570 Selling for $109.33 "Now available in two versions rather than three, this introduction to computers book is one that users will engage with -- maintaining the encyclopedic approach in the popular magazine style. It is refreshing, accurate, and easy to learn from-written to today's reader. The Eighth Edition moves the emphasis to connectivity and includes loads of new research to ensure that the statistics in the book are current. This edition emphasizes emerging technologies while de-emphasizing older technologies. The Complete version is chapters 10-14 of the Introductory version (with one Spotlight at the end on Emerging Technologies). Covers Careers and Certification, Programming, Databases and Information Systems, Systems Analysis and Design, and Enterprise Computing. For anyone wanting a basic knowledge of computers to apply to their jobs or lives." |
 | Organizational Behavior: The Person-Organization Fit Product# 460679630 Selling for $115 "Blending theory and practice with a strong applied, cross-cultural, and self-development focus, this volume shows readers how to manage organizations and the people in them -- as well as their own careers -- from a multi-level (micro/macro), integrative, global perspective. A variety of self-assessments, practical advice, cases, and exercises give readers hands-on practice throughout." |
 | Principles of Distributed Database Systems Product# 460679684 Selling for $124 "Presents distributed database systems within the framework of distributed data processing in general, rather than as a problem in isolation. Focuses on concepts & technical issues while exploring the development of distributed database management systems (DBMS). DLC: Distributed databases." |
 | Managerial Economics Product# 460679726 Selling for $173.33 "This Fourth Edition offers a lively, applied presentation of analytical and empirical tools for managerial decision making." |
 | People, Performance and Pay: Dynamic Compensation for Changing Organizations Product# 460680746 Selling for $29 "People, Performance, and Pay identifies today's four most common organizational work cultures - functional, process, time-based, and network - and explains how to align innovative pay policies with each. With examples from LEGO, Hallmark, Holiday Inn, and other leading organizations, the authors explain how to assess an organization's current culture and determine what its future culture should be. They then demonstrate pay's role in such change initiatives, and how compensation must be integrated with other human resource processes, such as selection, training, and performance management. They also discuss the full range of pay strategies available today and how they can be best used to move the organization forward; for example, they recommend decreasing an organization's emphasis on base pay as it shifts from a functional culture to a process, time-based, or network culture. They also offer guidance on establishing team rewards, especially important in process and team-based cultures, and make a compelling case for putting more pay at risk through variable pay strategies. Here also is strategic advice on competency-based pay, performance-based rewards such as gain-sharing, executive pay, and benefits programs. As responsibility for compensation strategies and compensation decisions shifts away from the realm of the Human Resource Department, line managers and senior executives will find People, Performance, and Pay an invaluable reference for effectively using salary, incentives, and benefits to motivate and reward employees, improve quality, and increase productivity." |
 | Business is Combat: A Fighter Pilot's Guide to Winning in Modern Business Warfare Product# 460682391 Selling for $13 "(ReaganBooks) A pocket-sized guide based on the analogy that business is like war. Offers a full-scale training course in the 'military' techniques needed to succeed in modern business. Includes tips on how to focus, how to plan and execute each new mission, and how to devise winning tactics and strategies. Softcover." |
 | Management by Baseball: The Official Rules for Winning Management in Any Field Product# 460682491 Selling for $22.95 "A sportswriter and management consultant draws on the business lessons exemplified by Joe Torre, Dusty Baker, and other baseball managers to show how business managers can improve their own management skills and business profitability by using their knowledge of the sport of baseball." |
 | Client/Server Database Design With Sybase Product# 460682916 Selling for $55 "This is a book on high-performance database design using SYBASE and featuring SYBASE Release 11. It highlights all the major issues involved in performance/fine-tuning relational database management systems and compares SYBASE with its leading competitors, including Oracle and Informix." |
 | How to Present Like a Pro: Getting People to See Things Your Way Product# 460682918 Selling for $27.95 "Here's how to gain acceptance for your ideas and visibility for yourself! Information alone doesn't persuade people; strong presentation skills do! And here's a complete presentation workshop packed with all the ingredients for success. Step by step, you'll learn the secrets to preparing material effectively. . .relating to your audience. . .communicating with clarity and power. . .creating dynamic audiovisuals. . .fielding questions and objections intelligently and credibly. . .handling unexpected situations with confidence and poise. . .overcoming ``group anxiety''. . .and more. Includes helpful worksheets for preparing presentations that get results." |
 | Just Promoted!: How to Survive and Thrive in Your First 12 Months as a Manager Product# 460682926 Selling for $16.95 "Tips, strategies, and practical advice for the new manager in that first crucial year. From moving in, to achieving an impact, to managing family and personal life, Just Promoted! offers practical solutions to real problems, and shows how to avoid career-damaging pitfalls." |
 | 201 Ways to Deal With Difficult People Product# 460682933 Selling for $10.95 "That special assignment came fully equipped with a problem co-worker? Don't despair! Learn how to work with people that are confrontational, problematic, unwillingand still get the job done." |
 | Teambuilding: The ASTD Trainer's Sourcebook Product# 460683107 Selling for $39.95 "The ASTD Trainer's Sourcebook Series presents complete toolkits and instructions for creating effective, personalized training programs. Each individual sourcebook--written by an expert trainer in the field--contains everything needed to design and conduct training sessions. Developed in association with the American Association for Training and Development, the first six sourcebooks cover some of the hottest topics in training, from leadership, to diversity, to team-building." |
 | Reclaiming Higher Ground Product# 460683133 Selling for $12.95 A bestselling book about restoring 'heart and soul' to the workplace--by one of today's most sought-after speakers. 20 illustrations. |
 | The Leadership Solution: Say It Do It Product# 460683170 Selling for $24.95 "Everyone communicates, problem is, most don't have the necessary skills to communicate effectively. The Leadership Solution offers six steps for developing better leadership communication skills to improve performance. Using lively anecdotes and real-world examples, Jim Shaffer provides firsthand accounts of how Towers Perrin has helped dozens of Fortune 500 companies to fully engage their employees, and consistently keep the company's strategies and goals in mind." |
 | Why Employees Don't Do What They're Supposed To Do and What To Do About It Product# 460683180 Selling for $12.95 Fournies outlines the many reasons why employees fail to do what is expected of them and describes specific actions that every manager can take to improve employee productivity. Supervisors will also learn how to maintain good work performance and avert potential problems. |
 | Accelerated Lotus Notes Application Development Study Guide: Exams 190-171 & 190-272 Product# 460683188 Selling for $29.99 "Provides exactly the kind of guidance you want to get you ready for the Application Development I & II exams, which are required for the CLS and CLP certifications. Paper. DLC: Lotus Notes for Windows - Examinations." |
 | Let Go of Clutter Product# 460683202 Selling for $16.95 "An organizing expert presents a fresh approach to overcoming clutter, and features time-tested techniques for getting rid of both 'mental clutter' and physical clutter. Schechter shows how to shed sentimental stuff without regret, provides easy-to-use forms and checklists, and includes action plans with systems for conquering all types of clutter." |
 | How to Make Money with ISO 9000: A Guide to Profitable Quality Management Product# 460683224 Selling for $49.95 "The ISO 9000 quality management system is the worldwide standard for improved product quality and customer satisfaction through improved business processes. The Big 3 auto makers, NASA, and thousands of other organizations have developed ISO 9000 systems and received ISO 9000 accreditation. Yet, most companies are at a loss as to how to make the most of their ISO 9000 systems because, there are no practical guides to maximizing them, until now. Written by a renowned ISO 9000 trainer and consultant, this is the first and only comprehensive guide to achieving tangible bottom-line results with ISO 9000. Readers get detailed, step-by-step instructions on how to put ISO 9000 quality standards to work at every organizational level for increased profits and market share." |
 | Strategic Marketing Management: A Means-End Approach Product# 460683254 Selling for $29.95 "Strategic Marketing Management provides a logical approach for developing and positioning corporate and product brands, and skillfully managing those brand positions over time. Case studies and examples illustrate how to maximize benefits from a 'first-mover' strategy, navigate a brand extension, set priorities when establishing brand meanings, and more. Whether branding new product lines or managing brand meanings for established products, this accessible, concise guide helps marketing executives assess market trends, make branding decisions quickly and confidently?Çöthen execute those decisions with precision." |
 | Negotiating Skills for Managers Product# 460683315 Selling for $14.95 "Explains how to establish a solid pre-negotiation foundation, subtly guide the negotiation, and consistently set and achieve satisfactory targets. Provides the tools you need to understand and prepare for each negotiation. Softcover." |
 | Managing and Motivating Contact Center Employees Product# 460683325 Selling for $34.95 "'Managing and Motivating Contact Center Employees reveals how to boost morale, streamline business processes, and inspire outstanding performance from frontline sales and service staff. This creative and practical book gives instant help to anyone who knows the difficulties of managing in the diverse and dynamic contact center environment." |
 | The Project Manager's Pocket Survival Guide Product# 460683420 Selling for $14.95 "Troubleshooting tips and techniques for keeping projects and management careers on track Bestselling author James P. Lewis has become today's number one authority on the rules of project management in virtually any industry or environment. Now, in 'The Project Manager's Pocket Survival Guide, Dr. Lewis focuses on areas that are often the largest stumbling blocks to project managers both new and experienced, and provides the practical skills and hidden keys necessary for completing projects on time and within budget. Providing numerous case studies of project management successes and failures in the field, this no-nonsense book explains how to maintain project consistency and success in today's environment of fast change and even faster innovation. Managers will obtain new tools and insights for: Understanding the politics of projects Running a successful, results-driven meeting Managing effectively in the project environment" |
 | What Is Corporate Governance? Product# 460683495 Selling for $12 "A comprehensive overview of one of today's most important and controversial topics The need for sound corporate governance is the #1 item on many people's agendas today, from corporate directors and decision makers to investors looking to shield themselves from the next Enron-type disaster. But what exactly constitutes sound governance? And what should directors and managers do to ensure they can meet their governance responsibilities--whether legal, moral, or both? 'What Is Corporate Governance? provides readers with concise yet comprehensive coverage of this hot-button subject. Following the reader-friendly format of McGraw- Hill's highly successful What Is . . . series, this one-stop overview of corporate governance features: Explanations of the laws and regulations that apply to corporate governance Insights into the duties--and liabilities--of corporate directors Discussion of the impact of Sarbanes-Oxley on corporate governance issues" |
 | Transform Your Workplace Product# 460683513 Selling for $16.95 "Strategies that make managers heroes to their staffs and their bosses In a time when the job marketplace is more changeable than ever, finding and keeping the best employees and maintaining an upbeat, productive work environment has never been more important. Lynda Ford, a leading consultant on workplace issues in companies from the very small to the Fortune 500, delivers an indispensable survival guide for every manager who's ever been asked to do more with less. Using stories of successful--and some not-so-successful--managers to illustrate her points, Ford equips readers with 52 proven, easy-to-implement strategies that they can readily tailor to any organization's unique needs, including: Address potentially sticky situations head-on Give employees room to stretch Be a management gladiator Be positively unpredictable when it counts Celebrate the small stuff Infuse passion-and let it show Discover employee motivators and use them Develop leaders, not followers Get rid of the fickle finger of blame Use failure as a vehicle for success" |
 | Organizing for Success Product# 460683520 Selling for $16.95 "You will save up to two hours per day with new and innovative tips, tools, and strategies from a top time-management trainer 'Organizing for Success provides you with a new approach to handle all the demands that bombard you both at work and at home. It shows you how to develop fundamental skills such as: How to set the right goals How to use the 'veggie' principle to accomplish priorities on deadline How to manage time effectively using anything from a simple pad of paper to the latest electronic gadget Author Ken Zeigler has personally trained thousands of professionals, providing him with great exposure and even landing him on the cover of 'Investor's Business Daily. Here, he supplies you with: Techniques for developing a master list to focus on what's important Hands-on methods for getting off to a fast start Strategies for controlling interruptions, e-mail, the phone, and the desk" |
 | The Transparency Edge Product# 460683522 Selling for $14.95 "A 'Fast Company Reader's Choice Winner 'This book . . . is a timely and instructive guidebook for leaders in organizations who need to establish and maintain credibility.' --James S. Beard, president of Caterpillar Financial Services Corp. and vice president of Caterpillar Inc. 'Read this book and learn how to build credibility through transparency--it is essential for sustainable business success.' --Carl K. Kooyoomjian, executive vice president, technical affairs and worldwide operations, Revlon Inc. 'Wonder why your people are halfhearted in their commitment to your ideas? Want to know what stands between you and significantly greater leadership influence? Read this book. Want more than knowledge? Practice what Barbara Pagano teaches in this essential volume and your leadership effectiveness will soar.' --Joseph Grenny, coauthor of bestselling 'Crucial Conversations ''The Transparency Edge not only can help you become a better leader, it can help you coach others so that they become better leaders.' --Marshall Goldsmith, bestselling leadership author" |
 | SQL Server 2000 Design and T-SQL Programming Product# 460683546 Selling for $44.99 "A guide for the SQL Server 2000 user to planning and building a database using SQL Server 2000 and T-SQL. Includes instruction on data modeling and database design, database queries, generating reports, creating custom views, data integrity, triggers, stored procedures, and distributed data topologies. Softcover." |
 | Implementing SAP Sales and Distribution Product# 460683547 Selling for $59.99 "One of the world?ÇÖs leading SAP Sales & Distribution consultants delivers the first comprehensive and practical guide to implementing this new module in the R/3 system. Inside this book you?ÇÖll get complete information on the ins and outs of the software, including basic functions, sales document flow, invoicing, and how the S&D module interfaces with other modules. Sales processes and delivery systems are crucial functions in today?ÇÖs businesses and no other Sales & Distribution guide can bring you the same focused, reliable advice that?ÇÖs found inside this first-rate user?ÇÖs guidebook." |
 | Oracle8I Certified Professional Dba Certification Exam Guide Product# 460683563 Selling for $99.99 "An exam preparation study guide for all five exams required to receive OCP DBA Certification: 1Z0-001, 1Z0-023, 1Z0-025, 1Z0-024, and 1Z0-026. The CD-ROM contains an interactive exam feature that hotlinks more than 300 questions to the e-version of the text, with correct answers and explanations. System requirements: Internet access and a CD-ROM drive." |
 | WebObjects 5 for Java: A Developer's Guide (With CD-ROM) Product# 460683565 Selling for $45 "This professional resource explains in full how to use WebObjects 5 for Java. You'll get details on deployment, database interaction, optimization, security, client and server-side technologies, and much more. There's also a jump-start section to guide you to the most productive and efficient ways to implement a WebObjects solution." |
 | Oracle8I Certified Professional SQL & Pl/SQL Exam Guide Product# 460683576 Selling for $49.99 "Prepare to pass the OCP SQL & PL/SQL exam. Officially authorized by Oracle Corporation, this book/CD-ROM package offers comprehensive coverage of all material on this exam. Chapter self-tests complete with in-depth explanations are included. The CD-ROM contains more than 250 practice questions that link further information on the subject in the electronic version of the book." |
 | Filemaker Pro 6: The Complete Reference Product# 460683608 Selling for $49.99 "FileMaker is a powerful, easy-to-learn database product with legions of loyal users. Learn to use all the new features of FileMaker version 6 to design and program databases, and also migrate existing data to FileMaker." |
 | Oracle Database 10G: A Beginner's Guide Product# 460683620 Selling for $41.99 "Provides beginning DBAs and developers with a solid foundation in the database administration and programming basics needed to embark on an Oracle career. The focus is on Oracle Database 10g, but you'll get the fundamentals applicable to all Oracle database releases." |
 | Microsoft Office Access 2003: A Beginner's Guide Product# 460683623 Selling for $24.99 "No matter your information management needs, this easy-to-follow resource will show you how to collect and process data, customize data entry, share it through secure pathways, and create your own processing rules. Designed for easy comprehension, this helpful guide gives you step-by-step explanations supported by relevant examples and exercises." |
 | Microsoft Office Access 2003 QuickSteps Product# 460683624 Selling for $16.99 "An illustrated guide to Microsoft Access 2003 covers such topics as creating a database, modifying tables, retrieving information, creating forms, and security." |
 | Multi Media Business Cases Product# 460683686 Selling for $26.4 "Multimedia Business Cases contains two interactive strategy cases on CD-ROM that instructors can tailor to fit their course. A CD-ROM allows huge amounts and, also, different types of information about a firm to be stored together in an attractive format in a single, readily accessible place. This increased information allows students to get a broader appreciation of a firm, its history and the impact of current conditions in order to consider how they might be assessed along with the implications for firm strategies. As a result, in comparison to the usual text case, the CD-ROM format presents students with more information about strategic issues and allows them to consider more choices even as they also become more aware that they are probably also overlooking issues. Finally, the CD-ROM format makes the case come alive. Steinway & Sons. This firm is the world's leading manufacturer of concert grand pianos. This CD-ROM allows you to explore three general issues: (1) what did Steinway & Sons do in the past that allowed it to achieve and then maintain its curre" |
| Effective Behavior in Organizations (REP) with PowerWeb Product# 460683837 Selling for $157.08 "Effective Behavior in Organizations is a combination of text and cases with experiential exercises in the Instructor's Manual. This book seeks to provide a bridge between theory and practice by emphasizing learning at both cognitive and experiential levels. It is also unique because it covers group behavior before individual behavior. This sequencing was chosen to parallel the experience of the student within the classroom. The authors have found that early in the course students worry about finding their place within a group. Once secure in their group, students are ready to look at themselves and to explore together aspects of their personal systems." |
 | Your Personal Stress Profile and Activity Workbook Product# 460683867 Selling for $42.57 "Designed to accompany Jerrold Greenberg's 'Comprehensive Stress Management, this workbook can also stand alone as a useful supplement that enables students to develop their own personal stress profile based on their responses to various stress-related scales, and to learn stress management skills by working through a wealth of instructional activities. Icons in 'Comprehensive Stress Management direct students to related activities in the workbook; the text and workbook can be packaged together for substantial savings to the students!" |
 | How Teamwork Works Product# 460683897 Selling for $29.95 "How Teamwork Works is the most comprehensive book on work team dynamics to date. It makes explicit how to create and develop effective teamwork. Syer and Connolly show how a team discovers its identity, becomes self-regulating, and evolves to maximize its potential. They address: Relationships - how heightening the quality of relationships between team members optimizes performance. Complexity - how teams are complex systems. A project team of 20 members has 190 relationships and each member has a relationship to each other relationship. Contribution - how a conscious contribution to a shared purpose enhances motivation. Process - how interaction shapes the structure of the team's work life. Performance - how developing the team's identity improves and sustains high levels of performance." |
 | From Memex To Hypertext Product# 460684341 Selling for $70.95 "In 1945, Vannevar Bush, the engineer who designed the world's most powerful analog computers and the official responsible for U.S. scientific research and development during WWII, published an essay in which he predicted the development of a new kind of computing machine he called Memex. Today, computers in millions of offices and homes perform tasks that closely resemble the ideas that Bush proposed. For many people in the fields of computer and information science, Bush's Memex has been the prototype of the personal computer, and the first design for a machine to help people think and manage information. Yet, with all its renown, Memex is largely misunderstood. In From Memex to Hypertext, all of Bush's writings about Memex have been collected for the first time. Surrounding Bush's essays are chapters by historians and leading figures in the computer science research community telling the story of how the idea of Memex was developed and how Bush's writings have influenced today's research agenda in hypertext, multimedia, and artificial intelligence." |
 | Artificial Intelligence in Engineering Design Product# 460684415 Selling for $119 "Volume III: Knowledge Acquisition, Commercial Systems, and Integrated Environments. Provides state-of-the-art description of the field, and focuses on how ideas and methods can help engineers in the design of physical artifacts and processes." |
 | Software Optimization for High Performance Computing: Creating Faster Applications Product# 460684523 Selling for $46.99 Hands-on-guide to high-performance coding and algorithm optimization. Introduces solutions for every aspect of software performance-both code and algorithm-based. Offers comparative optimization strategies for RISC. Many examples throughout. Softcover. |
 | Openview Network Node Manager: Designing and Implementing an Enterprise Solution Product# 460684542 Selling for $56.99 "Practical guide to HP Network Node Manager. Covers planning, architecture, deployment, configuration, administration, staffing, performance, firewalls, troubleshooting, and more. Softcover. DLC: Computer networks--Management." |
 | Understanding and Programming Com+: A Practical Guide to Windows 2000 DNA Product# 460684565 Selling for $49.99 "Provides detailed coverage of COM+ security in Windows 2000 environments. Designed to make you self-sufficient in the most important, practical technologies associated with Windows 2000. Soft- cover. CD-ROM included. DLC: COM (Computer architecture)." |
| Essentials: Personal Computing Product# 460684575 Selling for $46.67 "Designed to maximize your learning experience in personal computing. Presents a list of projects that can be accomplished using clear, detailed instructions for the beginning PC user. Spiral. CD-ROM included." |
 | DB2 Universal Database V8 for Linux, UNIX, and Windows Database Administration Certification Guide Product# 460684802 Selling for $64.99 "Guide presents not only the new features in Version 8, but also gives technical details about the new features, tips and tricks, and detailed examples. CD-ROM included." |
 | Advanced DBA Certification Guide and Reference for DB2 Universal Database v8 for Linux, UNIX, and Windows Product# 460684803 Selling for $65.99 "Straight from IBM, these certification guides and handbooks offer complete, start-to-finish coverage of DB2 Universal Database Version 8 administration. With Version 8 key topics such as Performance Enhancements, Manageability Enhancements, etc are addressed. The IBM Press DB2 series presents not only the new features in Version 8, but also gives technical details about the new features, tips and tricks, and detailed examples. Prentice Hall PTR now offers authoritative preparation for IBM's latest DB2 certification exam with three self-study certification guides and two definitive handbooks that cover every aspect of deploying and managing DB2 Universal Database Version 8." |
 | Principles of Operations Management Product# 460684844 Selling for $93 "(Pearson Education) A textbook in operations management featuring a running case study through the entire text. The CD-ROM includes software, video classes, and quizzes. System requirements: color monitor, sound card, Windows 95+, 16 MB RAM, Netscape Navigator or Internet Explorer, CD-ROM drive. Previous edition: c1999. Softcover. DLC: Production management." |
| Distributed Operating Systems: Concepts and Practice Product# 460685415 Selling for $106.67 "Doreen Galli uses her considerable academic and professional experience to bring together the worlds of theory and practice providing leading edge solutions to tomorrow's challenges. Distributed Operating Systems: Concepts and Practice offers a good balance of real world examples and the underlying theory of distributed computing. The flexible design makes it usable for students, practitioners and corporate training. This book describes in detail each major aspect of distributed operating systems from a conceptual and practical viewpoint. The operating systems of Amoeba, Clouds, and Chorus™ (the base technology for JavaOS™) are utilized as examples throughout the text; while the technologies of Windows 2000™, CORBA™, DCOM™, NFS, LDAP, X.500, Kerberos, RSA™, DES, SSH, and NTP demonstrate real life solutions. A simple client/server application is included in the appendix to demonstrate key distributed computing programming concepts. This book proves invaluable as a course text or as a reference book for those who wish to update and enhance their knowledge base. A Companion Website provides supplemental information. A broad range of distributed computing issues and concepts: Kernels, IPC, memory management, object-based operating systems, distributed file systems (with NFS and X.500), transaction management, process management, distributed synchronization, and distributed security A major case study of Windows 2000 to demonstrate a real life commercial solution Detail Boxes contain in-depth examples such as complex algorithms Project-oriented exercises providing hands-on-experience Relevant sources including 'core' Web and ftp sites, as well as research papers Easy reference with complete list of acronyms and glossary to aid readability" |
| Business Today Product# 460685424 Selling for $106.67 "This book presents a wealth of information about business. Readers will appreciate the bookÕs up-to-date, real-life examples, in-depth coverage, and lively writing style. Hundreds of small and large companies are spotlighted as are the issues their managers and employees struggle with every day. Each example has been selected from real business situations and offers the opportunity to learn from other peopleÕs successes and failures. The book also focuses on important current issues such as Cultural Diversity; Ethics; Global Business; the High-Tech Revolution; and Gaining a Competitive Edge. Unique features allow readers to build business skills including personal interviews, panel discussions, oral and written reports, and letter writing. It also includes a feature that exposes readers to the role of geography in daily business decisions. The ninth edition of Business Today has been revised to spotlight major business challenges within five well-integrated themes: Thinking Globally and Committing to a Culturally Diverse and Changing Workforce; Keeping Pace with Technology and the Internet while Embracing Innovation; Behaving in an Ethically and Socially Responsible Manner; Supporting Quality Initiatives and Achieving Customer Satisfaction; and Starting and Managing a Small Business in TodayÕs Competitive Environment. An essential resource for every business owner and professional." |
 | Data Warehousing: Architecture and Implementation Product# 460685425 Selling for $39.99 "A start-to-finish process for deploying successful data warehouses. This book delivers what every data warehousing project participant needs most: a thorough overview of today's best solutions, and a reliable step-by-step process for building warehouses that meet their objectives. It answers the key questions asked by everyone involved in a data warehouse initiative: project sponsors, developers, managers, and CIOs. And, with over 75 figures, it doesn't just tell you how to get the job done: it shows you. Migration strategies and scenarios Management and support: issue resolution, capacity planning, security, backup, and more Specific answers for project sponsors, managers, and CIOs 12 steps for implementation Best techniques for schema design and metadata Choosing the right hardware, software, and platforms Evolving as new technologies mature Rely on this book's up-to-date listings of vendors and Web resources. Learn to evolve your data warehouse as new technologies mature-including metadata interchange standards, Web solutions, and Windows …Ø NT. Whatever your goals, Data Warehousing for IT Professionals will help you achieve them faster and at lower cost. CD-ROM INCLUDED Get trial versions of two powerful tools! RolapXL Client lets business users run queries and reports through MS-Excel, without programming. Warehouse Designer enables DBAs to structure data warehouses fast, through a GUI front-end." |
| Human Challenge, The: Managing Yourself and Others in Organizations Product# 460685454 Selling for $100.2 "Offers a hands-on approach to understanding the key points of human relations, and how to manage yourself and others-paying attention to emotional intelligence. For anyone in the 21st century workplace-and especially those who want to be successful there." |
 | Data Mining: Building Competitive Advantage Product# 460685455 Selling for $45 "Covers case studies in banking, finance, retail, healthcare, direct marketing, and tele- communications, the data mining process, today's newest, most successful approaches and algorithms, data mining pitfalls, and how to avoid them. Pro- vides a close look at industry-leading tools from Angoss and RightPoint. CD-ROM included. DLC: Data mining." |
| Coping with College: A Guide for Academic Success Product# 460685485 Selling for $24 "Brief enough to fit a busy schedule, this valuable guide offers a wealth of practical suggestions for achieving personal and academic success in college. The book begins by teaching you how to avoid common problems and pitfalls you may experience during your transition to college; then it helps you develop study strategies for your personal learning style. This book covers the skills you need on the journey of college success. It will help you: Overcome procrastination Minimize disruptions while you study Meet deadlines more easily Understand your learning style Develop your vocabulary Overcome test anxiety and stress Improve your memory Become your own advocate Develop better relationships with your professors—even in large classes Visit our Student Success SuperSite at www.prenhall.com/success Features include: Majors Exploration Career Advice Web Links Tips from Successful Students Student Bulletin Boards Faculty Resources" |
 | Merchandising Math: A Managerial Approach Product# 460685590 Selling for $75 "This book introduces readers to the concepts of financial management for the merchandising of fashion goods. Covering basic financial skills needed to succeed when planning, procuring and selling fashion goods, the volume provides an integrated presentation of merchandising principles, mathematical formulas and real world applications. It is designed to help readers understand the underlying principles behind decisions and apply these principles to multiple store situations. The book begins with the basic markup concepts and single unit, three variable spreadsheets and builds the information to complex assortment plans and multi-column/multi-row spreadsheets. The authors provide an introduction to merchandising with an emphasis on retail pricing and profit and loss statements, as well as planning strategy, sales and stock, fashion forecasting, assortment planning, unit control and buying and selling concerns. For individuals involved in the merchandising of fashion goods." |
| And Dignity for All: Unlocking Greatness with Values-Based Leadership Product# 460685616 Selling for $24.95 "Leading with integrity: why the right way to lead is also the most effective way! - Foreword by Ken Blanchard: 'This might very well be the best management book you'll ever read; ' endorsement by Dennis Hastert, Speaker of the US House! - Will be featured on cover of PW on 12/16, and Inside Front Cover of Ingram's December Advance! - Despain has spoken over 400 times, in the last year; we will have media days in NYC, Chicago, and possibly other cities! And Dignity for All is about becoming a leader with integrity: one who leads by example and builds an organization around a vision and values that others are proud to share. As Ken Blanchard observes in his extraordinarily enthusiastic foreword, this is two books in one. First, it is the story of Jim Despain's remarkable personal journey from floor sweeper at Caterpillar to corporate vice president, and from self-serving, 'command-and-control' boss to inspirational leader. Second, it teaches you how to translate simple values like respect, empowerment, civility, and open dialogue into a corporate cult" |
| Oracle SQL Product# 460685640 Selling for $82.4 "Focusing on standard ANSI SQL with a learn-by-doing approach, this book organizes SQL subtopics into short chapters. Readers first learn the features of a SQL command, then its usage, based on management questions that typically arise in the management decision-making process. Provides additional examples of the supplemental commands provided in the Oracle implementation of SQL. Ensures that all of the SQL concepts and commands covered (except in SQL *Plus and PL/SQL) are equally applicable to database management system software that follows the ANSI SQL standard--including DB2, SQL Server, and SYBASE. Integrates numerous exercises and examples throughout. Offers detailed coverage of SQL, including SQL *Plus and Oracle Database Administration. Covers Data Definition Language with SQL. A valuable reference for SQL programmers, systems analysts, database programmers, and database administrators." |
| Fundamentals of Management Product# 460685647 Selling for $106.67 "This streamlined volume covers the principle concepts of management to provide readers with a solid foundation for understanding key issues. Organized around the four traditional functions of management--'planning, organizing, leading, and controlling,' it reflects current trends in management and organizations, and presents the latest research studies in the field. The authors address managing in today's world, foundations of planning and decision making, basic organization designs, staffing and human resource management, foundations of individual and group behavior, leadership and trust and foundations of control and value chain management. For managers of all kinds." |
 | Object-Oriented Modeling and Design for Database Applications Product# 460685718 Selling for $85.33 "This resource refines, customizes, and extends the general Object Modeling Technique (OMT) methodology for the specific subject matter of database applications. By restricting the scope of coverage, the authors are able to present more focused examples and elaborate upon the appropriate methodological steps." |
| Computers Are Your Future 2006 (complete) Product# 460685809 Selling for $109.33 "Now available in two versions rather than three, this introduction to computers book is one that users will engage with -- maintaining the encyclopedic approach in the popular magazine style. It is refreshing, accurate, and easy to learn from-written to today's reader. The Eighth Edition moves the emphasis to connectivity and includes loads of new research to ensure that the statistics in the book are current. This edition emphasizes emerging technologies while de-emphasizing older technologies. The Complete version is chapters 10-14 of the Introductory version (with one Spotlight at the end on Emerging Technologies). Covers Careers and Certification, Programming, Databases and Information Systems, Systems Analysis and Design, and Enterprise Computing. For anyone wanting a basic knowledge of computers to apply to their jobs or lives." |
 | Organizational Behavior Product# 460685978 Selling for $136.67 "With its conversational writing style, cutting-edge content, current examples, the three-level integrative model, dialogues, and technological learning tools, 'Organizational Behavior' remains the global book, used by more readers interested in the topic than any other since 1979. The 11th edition retains all of the best features of the previous editions, yet adds much more: contemporary issues and research have been included into a seamless, whole, and comprehensive tome. Many topics are comprehensively covered, but on the whole, this book is written in a conversational, easy to read style. Topics include: management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management. Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills." |
 | Human Resource Management: A Customer-Oriented Approach Product# 460686023 Selling for $94.8 "'Human Resource Management: A Customer Oriented Approach' addresses the needs of human resource management in the hospitality industry. Drawn from industry research and developments in real organizations, the book presents a comprehensive and practical discussion of the human resource issues unique to the hospitality industry. Dedicated to identifying and addressing customer needs, developing outstanding service, and maintaining total quality service; the book presents the role of HRM activities and provides applications of those functions to improving service, productivity, and profit. It presents total quality management in a practical manner so readers can apply these ideas in the workplace. And it emphasizes diversity, ethics, discrimination, and the ways hospitality managers address these issues. A valuable reference for any manager in a hospitality business seeking to improve the functioning of that organization." |
| Organizational Behavior: The Person-Organization Fit Product# 460686056 Selling for $115 "Blending theory and practice with a strong applied, cross-cultural, and self-development focus, this volume shows readers how to manage organizations and the people in them -- as well as their own careers -- from a multi-level (micro/macro), integrative, global perspective. A variety of self-assessments, practical advice, cases, and exercises give readers hands-on practice throughout." |
 | Database Management and Design Product# 460686066 Selling for $173.33 Provides comprehensive coverage of business database systems. Emphasizes the concept that the technical aspects of database systems are determined by genuine business information needs. DLC: Database management. |
| Principles of Distributed Database Systems Product# 460686247 Selling for $124 "Presents distributed database systems within the framework of distributed data processing in general, rather than as a problem in isolation. Focuses on concepts & technical issues while exploring the development of distributed database management systems (DBMS). DLC: Distributed databases." |
 | Decision Support in the Data Warehouse Product# 460686298 Selling for $43.5 "Decision Support in the Data Warehouse demystifies data warehousing's technical jargon and provides a complete framework for building, maintaining, and using a data warehouse for decision support. This is the first book that integrates building and operating a data warehouse; developing decision support applications using the warehouse; and using the right warehouse tools. The book clearly describes the business and technical issues important to data warehousing success. They are brought to life with up-to-the-minute case studies drawn from today's leading organizations. Learn how to have a strategic business impact with your warehouse." |
 | Manufacturing, Teams and Improvement: The Human Art of Manufacturing Product# 460686350 Selling for $110 "Thoroughly examines the manufacturing process, participants, & goals. Uses semiconductor manufacturing to illustrate the interrelationship of individuals, teams, technology, & the process. DLC: Production management." |
| Managerial Economics Product# 460686372 Selling for $173.33 "This Fourth Edition offers a lively, applied presentation of analytical and empirical tools for managerial decision making." |
 | How to Select and Install Medical Practice Software with Disk Product# 460687636 Selling for $59 "Technology is taking over medical practice management. How to Select and Install Medical Practice Software is a one-of-a-kind source for objective, in-depth analysis of key practice management software. Ronald Sterling, nationally recognized expert in medical practice management systems, covers the basic practice management needs; the utility of various features found in medical software products; and the mechanics of managed care, medical records, and the electronic exchange of information. Sterling helps readers pick the fight system, and teaches them how to use the system in the most efficient manner. He'll help select and implement a medical practice software package, then show how to make full use of the system. Buyers will also learn how to protect their electronic investments and get an in-depth, reliable listing of software vendors." |
 | Business Portfolio Management: Valuation, Risk Assessment, and EVA T M Strategies Product# 460687913 Selling for $45 "The Ultimate Guide to Applied Strategies for Managing Business Units and Portfolios Two of the most important business trends of recent years are increasing corporate acquisitions and managing business units as individual companies with a synergistic relationship to the parent company. Business Portfolio Management is an indispensable tool for corporate managers and strategists involved in these pursuits. This no-nonsense reference cuts through the competing claims and conventional wisdom to take a hard look at the realities of portfolio management. It provides the concepts and strategies necessary to create real strategic alternatives, estimate accurately the value of each alternative, and understand the risks involved in each. It supplies a framework for choosing between alternatives, for making tradeoffs between risks and opportunities, and for understanding how individual units in a portfolio will interact. From beginning to end, the concepts, techniques, and situations discussed in Business Portfolio Management are illustrated with detailed examples drawn from actual consulting engagements conducted by the author and his colleagues. These examples not only provide specific descriptions of how portfolio management concepts are implemented in the real world, they also give a real-world picture of the magnitude of value increases that are created through effective portfolio management." |
 | Essential Oracle8i TM Data Warehousing: Designing, Building, and Managing Oracle ® Data Warehouses Product# 460687916 Selling for $70 "'This book is the definitive guide for serious Oracle8i professionals and is required reading for all Oracle data warehousing practitioners.'?ÇôShannon Platz, Senior Director, Business Intelligence & Warehouse Global Service Line, Oracle Corporation A complete hands-on guide to Oracle8i and earlier versions In this updated and expanded edition of their critically acclaimed Oracle8 Data Warehousing, Gary Dodge and Tim Gorman clearly explain everything you?ÇÖll need to know to build and manage a large, high-performance data warehouse using Oracle8i. They provide a technical roadmap to the specific Oracle8 or Oracle8i features that are relevant to designing, building, tuning, and administering an Oracle data warehouse. After a brief review of the basic concepts, you?ÇÖll find descriptions of the various hardware platforms to support the Oracle data warehouse. The authors then cover the Oracle features that can enhance a large data warehouse, the design considerations for a warehouse, and the steps necessary to load data into the warehouse. You?ÇÖll also find out how to perform parallel operations using Oracle8 and Oracle8i to accomplish massive tasks more quickly. And you?ÇÖll discover the specific features and techniques for implementing a distributed architecture. With this book, you?ÇÖll learn how to: *Design a data warehouse for optimum performance *Construct the data warehouse using Oracle8 and Oracle8i database technology *Load data into the data warehouse *Summarize and aggregate data within a warehouse *Administer and monitor a data warehouse for optimum performance *Build and manage very large (multiterabyte) data warehouses Visit our Web site at www.wiley.com/compbooks/ Visit the companion Web site at www.wiley.com/compbooks/dodge for scripts, extensions, and additional material." |
 | Seeking the Calm in the Storm: Managing Chaos in Your Business Life Product# 460765566 Selling for $24 "One of the world's leading social psychologists and organizational consultants offers a clear path from turmoil to peace, from chaos to balance. A breakthrough guide to finding new balance in your work and your life." |
 | Team Power: Managing Human Resources in the Hospitality Industry Product# 460765583 Selling for $94.8 "In order to succeed, and successfully grow, hospitality organizations are refocusing traditional approaches to 'managing people.' This refocus is necessitated by what has been referred to as the 'paradigm shift' of hospitality human resource management. This paradigm shift is driven forward by forces outside of the hospitality industry. They include new designs for flatter organizations, more information sharing, the concept of empowerment, new training and induction models, and the changed expectations of employees. However, and most importantly, it is driven by the concept of 'king customer' upon which much of the quality management movement is based. Teamwork is the bedrock upon which all these concepts are based. Teamwork has become the dominant form of organizational design. The need to learn to become an effective team player and, indeed, becoming a team leader is critical to successful teamwork. Team Power explores the modern approach to leadership—a new approach that requires traditional 'personnel managers' to think in a different way. Total Quality Management and the 'Paradigm Shift' Human resource planning—organizing, coaching, and championing Key aspects of labor law Building successful teams Empowerment and job enrichment Developing a positive team and work climate Respect, corporate culture, and diversity Motivation and elements of leadership Change: a step-by-step approach Recruitment and selection—avoiding discrimination in the hiring process Approaches to discipline Preventing sexual harassment in the workplace Problem solving and decision making Compensation, benefits and labor costs, and employment regulations" |
 | The Art and Science of Leadership Product# 460765606 Selling for $91 "This volume offers a broad review and analysis of the field of leadership, complete with its many debates and controversies. Strong theoretical coverage still allows the book to be applications-oriented--to business and other organizations--on the guiding philosophy and assumption that 'we can all learn to become better leaders. A cross-cultural perspective, gender-based analyses, focus on leaders' personalities and behavior, and discussion on the role and characteristics of followers complete this treatment. The author presents the building blocks of leadership, contingency models, current developments and applications such as participative management and teams, change-oriented leadership and the strategic leadership. For middle and upper level managers." |
 | Quantitative Analysis for Management and Student CD-ROM Product# 460765613 Selling for $152 "This best-selling volume has long been considered one of the most user accessible books for management science. The new edition retains and updates the traditional, comprehensive coverage of past editions but now adds spreadsheet-based problem solutions to most chapters. In addition, the book is now packaged with free software. The authors provide a comprehensive introduction to quantitative analysis, probability concepts and applications and decision theory models, as well as forecasting, control models, linear programming models and applications, transportation and assignment models, integer programming, goal programming, nonlinear programming, and branch and bound models, network models, project management, lines and queuing theory models and statistical quality control. For those interested in a comprehensive, yet accessible presentation of QM for management." |
 | Cornerstone: Building on Your Best Product# 460765628 Selling for $40 "Simply stated, Cornerstone: Building on Your Best, Third Edition, is a book about change—about creating a positive transition into college from any walk of life: Through concrete, goal-oriented activities, students are afforded the opportunity to become successful decision-makers, confident learners, and' well-adjusted members of society. Features that make this edition unique include: At This Moment — A self-assessivent activity that launches every chapter and guides students through goal setting and reflection exercises that ultimately lead them to academic, personal, and social self-improvement. Blueprints for Change — An activity that hips students strategically think through their immediate and long-term goals for change and the subsequent implications these decisions will have an their lives as students, as members of society, and in their careers. Reflection — This uniquely activity-oriented text provides students with ample opportunity to internalize the concepts in every chapter. Learning about strategies in abstraction is meaningless unless students are given and subsequently seize the opportunity to personalize these strategies. Journal activities encourage students to reflect upon how the discussion of strategies and goal setting can benefit them in the context of their individual needs. Some students may prefer to write on paper, while others will choose to use a computer. Both options are available at the end of each chapter. Visit our Student Success supersite at www.prenhall.com/success Features include, but are not limited to: A text-specific companion website that supports every chapter of the text. ( http://www.prenhall.com/montgomery — select the 3rd edition) Majors Exploration Career Advice Student Success Stories Tips for Financial Management" |
 | Introduction to Materials Management Product# 460765655 Selling for $130.52 "Written in a simple and user-friendly style, this book covers all the basics of supply chain management and production and inventory control. It is the only book listed in the APICS-The Educational Society for Resource Management CPIM Exam Content Manual as the text reference for the Basics of Supply Chain Management (BSCM) CPIM certification examination. 15 separate chapters discuss an introduction to materials management, production planning system, master scheduling, material requirements planning, capacity management, production activity control, purchasing, forecasting, inventory fundamentals, order quantities, independent demand ordering systems, physical inventory and warehouse management, physical distribution, products and processes, just-in-time manufacturing, and total quality management. For business personnel whose job functions include materials management, and production and inventory control." |
 | Oracle Pl/SQL, Triggers, and Stored Procedures Product# 460765697 Selling for $49.95 "This second edition is a completely revised and expanded version of a bestselling title that now includes a CD-ROM. A bible for designing and developing Oracle database applications, this book focuses on designing business rules into the database. The CD-ROM includes a trial version of personal Oracle for Windows 95 and NT plus all source code from the book." |
 | Managing Humans Resources in the Hospitality Industry: An Experiential Approach Product# 460765702 Selling for $94.8 "(Pearson Education) A textbook for career-oriented hospitality students, offering a complete tutorial in the finer points of managing human resources. Shows how to be involved in leading, motivating, counseling, and rewarding employees. Features experimental components, for an experiential learning experience, plus case studies and review questions. DLC: Hotels--Personnel management." |
 | Antigone Product# 460765902 Selling for $11.95 "Disaster follows when Creon, King of Thebes, forbids Antigone to bury her brother whom he has declared a traitor" |
 | C.A.R.E. Packages for the Workplace: Dozens of Little Things You Can Do To Regenerate Spirit At Work Product# 460766628 Selling for $14.95 "Internationally known author Glanz offer a timely gift-book that provides the hard at work with dozens of simple 'brighten-your-day' ideas. This is a wonderful little book filled with the kind of motivation that will enliven communication, increase employee appreciation, and add more fun to the place where people spend most of their waking hours. Illustrations." |
 | The Accelerating Organization: Embracing the Human Face of Change Product# 460766671 Selling for $24.95 "People are any organization's principal enablers or disablers of change. Not processes. Not technology. That's the uncomplicated - some would say radical - premise at the heart of this book. And it will show you how pragmatically embracing the human face of change not only generates results and improves performance but also builds an accelerating organization that thrives in a world in which rapid and unpredictable change has become the norm. Based on the far-reaching and forward-thinking curriculum of the executive education programs being conducted by Arthur D. Little and Innovation Associates, The Accelerating Organization offers a balanced, holistic approach to managing change that recognizes the vital importance of intelligently designed structures ... and of the capacity of people to learn and respond effectively to whatever happens." |
 | The Big Book of Customer Service Training Games Product# 460766688 Selling for $24.95 "Here are over two dozen ready-to-use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15-30 minutes to implement. With step-by-step instructions for facilitators and reproducible participant handouts, these activities provide concrete techniques for: maintaining a positive service attitude; speaking and communicating clearly; honing superior telephone skills; learning the best approaches to dealing with difficult customers; and other essentials to successfully provide great front line customer service." |
 | Power Through People and Principles: Not Puppets and Prejudices Product# 460766691 Selling for $29.95 "This unique book is an insightful, uplifting, and practical guide to leading a more balanced and fulfilling life both inside and outside the corporation. Drawing upon his decades of experience working in top management, Vipen Kapur offers invaluable insights into corporate values, leadership, teamwork, integrity, and interpersonal communication. Packed with instructive, often humorous, anecdotes drawn from the author?ÇÖs own experiences and from history, this is a must read for every manager concerned with the human side of management." |
 | Building a Knowledge-Driven Organization Product# 460766730 Selling for $24.95 "This is the first book to focus on the people side of knowledge management--what it takes to get employees to contribute to a knowledge system. Robert Buckman explains how to orchestrate this culture change, drawing from the lessons learned by Buckman Laboratories--the leader and pioneer in knowledge management--in implementing award-winning knowledge systems. His book is a practical primer on how organizations can move from 'hoarding' knowledge to 'sharing' it, building a global strategy that allows them to respond faster than the competition to any customer's need on a global basis. Buckman reveals how to: Combat the biggest problem with implementing knowledge management--creating the culture that supports it Increase the speed of innovation globally across an organization Resolve technical problems quickly Make immediate, informed decisions to help solve customer issues Create new products based on customer input and demand" |
 | Why Can't We Get Anything Done Around Here?: The Smart Manager's Guide to Executing the Work That Delivers Results Product# 460766772 Selling for $12.95 "A proven system for ensuring that your business is productive--not just busy! Coauthored by the president and CEO of the prestigious international consulting firm Psychological Associates, 'Why Can't We Get Anything Done Around Here? Shows business leaders how to get bottom-line results with new methods for designing and implementing business strategies. These proven methods will help any business: Zero in on tasks essential to company success and assign them to the right people Motivate employees to achieve and maintain crisis-level performance without crisislevel stress and burnout Match tasks with technical, interpersonal, and decision-making skills" |
 | The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools Product# 460766782 Selling for $21.95 "Presents fifty experiential activities that teach the core improvement approach of Six Sigma and ensure that employees will better retain Six Sigma's complex topics, in an effective traiing tool. Original. 10,000 first prinitng." |
 | Why ERP? A Primer on SAP Implementation Product# 460766853 Selling for $26.07 "Discusses the ERP, enterprise resource planning systems." |
 | Strategy: Winning in the Marketplace: Core Concepts, Analytical Tools, Cases with PowerWeb and Case-TUTOR download card Product# 460766897 Selling for $163.3 "STRATEGY: Winning in the Marketplace is the newest offering from proven authors Thompson, Gamble, and Strickland. As in previous works, the authors' mainstream presentation includes the most recent research in strategy presented in a way that students can understand and apply to business cases and problems. With fewer chapters and pages and shorter cases than previous texts by these authors, this new first edition offers a more concise, lively, and user-friendly presentation of strategic management. Fundamental strengths of Thompson/Gamble/Strickland text treatments are very much evident in this first edition-a compelling presentation of Porter's Five-Forces model and globally competitive markets and first-rate coverage of strategy execution and the drive for operating excellence.Another hallmark of this new product is the package of Thompson/Gamble/Strickland cases and related teaching notes. Over the years, this author team has developed a great network of case authors and is able to select from the cream of the crop. Having written scores of cases themselves" |
 | Oracle8 Design Using Uml Object Modeling Product# 460766918 Selling for $50 "The ultimate guide to designing with Oracle8's Object-Relational Model. The authors show users how to implement the concepts in the real world--teaching how to fully exploit the Object-oriented capabilities of Oracle8. They cover the often neglected areas of database design system requirements, like changes to records, data entry errors, and basic transaction history--all key topics that every database designer must address." |
 | New Economy Handbook Product# 460767004 Selling for $170 "The New Economy Handbook will primarily serve reference users in business schools, economics departments, public and university libraries, special libraries, and institutions/agencies concerned with finance, trade, e-commerce, banking, and other regulatory, trade, and commercial activities. Secondary users will be business professionals and managers, as well as entrepreneurs, bankers, and others who need traditional economic information and data about new technology firms. Because of the scope of its table of contents, the book might well be used as a supplement to many courses. The revolutions that brought about the New Economy are quietly embedded in familiar, old products, not necessarily ringing, beeping, and vibrating next to our skins. Why is the bulky, battery-operated e-book the new economy, while Lockheed-Martin's swooping F-16 is consigned to the Old Economy? The information technology boom of the 1990s stoked a New Economy characterized by surging output per worker but with hard-to-measure and vulnerable underpinnings. Faster productivity is," |
| Team Power: Managing Human Resources in the Hospitality Industry Product# 460767075 Selling for $94.8 "In order to succeed, and successfully grow, hospitality organizations are refocusing traditional approaches to 'managing people.' This refocus is necessitated by what has been referred to as the 'paradigm shift' of hospitality human resource management. This paradigm shift is driven forward by forces outside of the hospitality industry. They include new designs for flatter organizations, more information sharing, the concept of empowerment, new training and induction models, and the changed expectations of employees. However, and most importantly, it is driven by the concept of 'king customer' upon which much of the quality management movement is based. Teamwork is the bedrock upon which all these concepts are based. Teamwork has become the dominant form of organizational design. The need to learn to become an effective team player and, indeed, becoming a team leader is critical to successful teamwork. Team Power explores the modern approach to leadership—a new approach that requires traditional 'personnel managers' to think in a different way. Total Quality Management and the 'Paradigm Shift' Human resource planning—organizing, coaching, and championing Key aspects of labor law Building successful teams Empowerment and job enrichment Developing a positive team and work climate Respect, corporate culture, and diversity Motivation and elements of leadership Change: a step-by-step approach Recruitment and selection—avoiding discrimination in the hiring process Approaches to discipline Preventing sexual harassment in the workplace Problem solving and decision making Compensation, benefits and labor costs, and employment regulations" |
 | Enterprise Data Center Design and Methodology Product# 460767161 Selling for $87 "A practical guide that provides a scalable, modular methodology for designing data centers of any size and capability Includes design techniques for accurate planning based on data center capacities Covers all aspects of data center design from site selection to network connectivity Enterprise Data Center Design and Methodology is a practical guide to designing a data center from inception through construction. The fundamental design principles take a simple, flexible, and modular approach based on accurate, real-world requirements and capacities. This approach contradicts the conventional (but totally inadequate) method of using square footage to determine basic capacities like power and cooling requirements. In addition to providing sound design advice, this BluePrint provides information about a wide range of topics including capacity sizing, site selection, data center environmental considerations, network infrastructures, building code and construction considerations, and hazard avoidance. If you are building a new data center, are retrofitting an existing one, or are working in a data center and simply want a better understanding of these complex environments, you will find this book to be a valuable resource." |
| Quantitative Analysis for Management and Student CD-ROM Product# 460767282 Selling for $152 "This best-selling volume has long been considered one of the most user accessible books for management science. The new edition retains and updates the traditional, comprehensive coverage of past editions but now adds spreadsheet-based problem solutions to most chapters. In addition, the book is now packaged with free software. The authors provide a comprehensive introduction to quantitative analysis, probability concepts and applications and decision theory models, as well as forecasting, control models, linear programming models and applications, transportation and assignment models, integer programming, goal programming, nonlinear programming, and branch and bound models, network models, project management, lines and queuing theory models and statistical quality control. For those interested in a comprehensive, yet accessible presentation of QM for management." |
 | The Economics of Health and Health Care Product# 460767375 Selling for $166.67 "This clear, step-by-step best-selling introduction to the economics of health and health care thoroughly develops and explains economic ideas and models to reflect the full spectrum of the most current health economics literature. This book uses core economic themes as basic as supply and demand, as venerable as technology or labor issues, and as modern as the economics of information. Chapter topics include health care, health capital, information, health insurance markets, managed care, nonprofit firms, hospitals, physicians and labor, the pharmaceutical industry, government intervention and regulation, and epidemiology and economics. Useful as a reference work for health service researchers, government specialists, and physicians and others in the health care field." |
| Introduction to Materials Management Product# 460767403 Selling for $130.52 "Written in a simple and user-friendly style, this book covers all the basics of supply chain management and production and inventory control. It is the only book listed in the APICS-The Educational Society for Resource Management CPIM Exam Content Manual as the text reference for the Basics of Supply Chain Management (BSCM) CPIM certification examination. 15 separate chapters discuss an introduction to materials management, production planning system, master scheduling, material requirements planning, capacity management, production activity control, purchasing, forecasting, inventory fundamentals, order quantities, independent demand ordering systems, physical inventory and warehouse management, physical distribution, products and processes, just-in-time manufacturing, and total quality management. For business personnel whose job functions include materials management, and production and inventory control." |
 | DB2 Version 8: The Official Guide Product# 460767416 Selling for $59.99 "DB2 Version 8 represents one of the most feature-packed and significant releases in DB2's history! This book is well organized into topics such as Performance Enhancements, Manageability Enhancements, SQL Enhancements, etc, Each section presents not only the new features in Version 8, but also gives technical details about the new features, gotchas, tips and tricks, and examples of how to use them - this kind of insider information is not currently available on the market today!" |
 | Stress Mastery: The Art of Coping Gracefully (NetEffect Series) Product# 460767532 Selling for $23 "The creators of a state- of-the-art stress management center combine their decades' of clinical psychology experience to present a complete and concise volume on stress management in the workplace. Their approach incorporates a reader-friendly style with proven exercises and techniques designed to teach readers how to maximize effectiveness and deal with workplace stress. The text includes an introduction to stress, the three phases of the authors' master strategy, as well as a focus on workplace stress mastery and psychotechnologies. For students, workers and the general public interested in stress management techniques." |
 | Managing Behavior in Organizations Product# 460767557 Selling for $66.67 "This concise Organizational Behavior book covers all of the necessary essentials, while offering the time and space for supplemental materials. Features of its instructional support system include You Be the Consultant boxes and team exercises. The Second Edition has responded to reviewer feedback by including coverage of totally new topics and improving the presentation and accessibility of ongoing discussions." |
| Managing Humans Resources in the Hospitality Industry: An Experiential Approach Product# 460767558 Selling for $94.8 "(Pearson Education) A textbook for career-oriented hospitality students, offering a complete tutorial in the finer points of managing human resources. Shows how to be involved in leading, motivating, counseling, and rewarding employees. Features experimental components, for an experiential learning experience, plus case studies and review questions. DLC: Hotels--Personnel management." |
 | No Duty to Retreat; Violence and Values in American History and Society Product# 460768085 Selling for $60 "Not only is it an authoritative and engrossing examination of violence on the American frontier and in American society at large, but in American jurisprudence as well." |
| Antigone Product# 460768126 Selling for $11.95 "Disaster follows when Creon, King of Thebes, forbids Antigone to bury her brother whom he has declared a traitor" |
 | The Corporation of the 1990s; Information Technology and Organizational Transformation Product# 460768135 Selling for $60 The Corporation of the 1990's presents an expert view of how information technology will influence organizations and their ability to survive and prosper in this decade and beyond. |
 | General Managers in Action; Policies and Strategies Product# 460768186 Selling for $99 "Since this comprehensive overview of general management was published, the business world has witnessed major changes: an accelerated drive toward global business operations among leading North American, Western European, and Pacific Rim firms, a proliferation of new strategic alliances, the continuing revolution in information and communications technologies, the diminished role of junk bonds, and a newfound emphasis on business ethics and corporate governance have all meant dramatic readjustment in the corporate world. The second edition of General Managers in Action addresses these changes and offers a wealth of new materials and choice case studies developed at the Harvard Business School focusing on industry and competitive analysis and the job of the general manager. Three new chapters discuss the growing need for general managers to strive for world-class competitive advantage in global business activities, the major concerns general managers face in deciding how to ensure sound financial policies and structure in the context of the firm's overall corporate strategy, and the often conflicting interests and responsibilities of general managers and boards of directors for U.S. publicly-owned corporations as they face large and sometimes unexpected changes in public expectations. Other chapters have been expanded to provide more extensive coverage of ethics, strategic alliances, Europe 1992, company capabilities and value chain analysis, and the management of change. An ideal text for management seminars and MBA courses, the second edition of General Managers in Action is also an invaluable reference for executives and for anyone who needs to understand general management and thechallenges that top executives face." |
 | Games, Strategies, and Managers; How Managers Can Use Game Theory to Make Better Business Decisions Product# 460768193 Selling for $30 "'Business is a game--the greatest game in the world if you know how to play it', said IBM's founder Thomas J. Watson. He would probably agree that business negotiations are essentially the game of predicting what the other person will do. Faced with employees, subcontractors, salespeople and others, managers are continually called upon to make strategic decisions based on how someone else will act and react. How do the successful ones do it? Is it savvy? Guesswork? Even the most canny negotiators would be hard-pressed to describe their own methods, which they generally develop intuitively over long and costly experience. But a key to becoming a top negotiator is now available to managers at all levels, in Games, Strategies, and Managers--the revealing new book that injects some science into the art of business decisionmaking. Adapted from the hottest new area of economic theory and based on the latest breakthroughs, Games, Strategies, and Managers goes far beyond the advice commonly offered to negotiators--the old saws, the tales about what worked once in Cleveland--to provide powerful insight into what's really going on beneath every negotiation. Using seven key questions as a starting point, it helps the executive strip away the distracting details of a situation. It doesn't matter if the issue is commissions, piece rates, royalties, managerial incentives, or cost-overrun provisions--the game is the same. The negotiator who recognizes these underlying rules and exploits them to best advantage will gain the upper hand, in formal negotiations as well as in dozens of everyday business situations. Of course, any game involves risk. Managers often have to make a decision without fullknowledge of the consequences, and others' actions are not entirely predictable. Game theory explores how to take creative risks to get the strategic edge. Invaluable practical illustrations that show game theory in action include the setting of executives' incentives, the organizing of a network of subcontractors, and a behind-the-scenes look at how international trade negotiations really work. For the sales manager devising a commission-payment scheme to motivate salespeople, the procurement manager trying to get a subcontractor to limit production costs, the compensation committee designing a managerial incentive scheme, and beginning or experienced executives in all industries, Games, Strategies, and Managers shows how to excel at 'the greatest game in the world'." |